Since December 2011 I have been getting flooded with letters and emails from 1&1 asking me to pay an invoice of £8 although I ordered their email for £0.60 + 20% VAT and they are wanting me to pay £8, so I am refusing to pay for it because at checkout it said £0.72, which they decided to add another few pounds to the fee (not like I cant afford it, I'm just not going to pay hidden fees), they now have their lawyers involved and will be taking legal action against me for £0.72(incl. vat) which they thought it would be a great idea to boost the price up to £26.99,
The warning letter they sent me follows,
Creditor: 1&1 Internet Limited
Reference: REDACTED
Client Reference: REDACTED
Total Balance: £ 26.99
FORMAL NOTIFICATION OF ACTION
Dear Tom McLoughlin,
As previous correspondence has informed you arvato has been instructed by out client 1&1 Internet Limited to recover the overdue amount of £26.99 owed to them by you.
TO DATE IT STILL REMAINS OUTSTANDING
Failure to resolve this situation may result in further action commencing against you without any further notification.
We trust that no further action will be necessary and request that payment is made in full directly to arvato no later than seven days from the date of this letter.
Payment can be made as follows
Debit Card: Call us on 0870-1258809
BACS Transfer: Account Number: REDACTED, Sort-Code: REDACTED, Payment Ref: REDACTED
Cheque: Made payment to arvato Limited (sent to PO Box address listed above)
If you have recently made payment to this account, or there is any issue that needs to be brought to our attention then you must contact us immediately on 0870-1258809 quoting reference REVOKED.
Yours sincerely,
arvato limited