Hello, new here, but I'm part of the customers currently getting fucked by KiloServe that is apparently going down. My Xen VPS has been down for several days and support has not touched my ticket for several days now. This is to be expected if I am to believe the other reports I have read on LET and WHT.
My VPS annoyingly contains important data that I trusted was safe through on-site backups and the reputation of the provider. I have learned my lesson so please don't school into how I should have made backups and not place too much trust on a LEB provider.
Does anyone knows a way to contact the KiloServe "crew"? Anyone knows what's going on? Any signs of life in the last weeks?