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EDIS reliability issues

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Am I the only person having reliability issues with EDIS recently? I have 12 KVM VPSs with them, just checked all logs, and I have a total of 10 server reboots in the last 4 weeks. That averages out to about 2.5 of my 12 VPSs reboot each week. Even if I had only one VPS with them, the reboot frequency would average out to one reboot every 12 weeks for each VPS. Maybe I have high standards, but 3 month average uptime seems a bit unimpressive.

Sometimes when my VPSs go down, they don't reboot by themselves. I have to go into the Edis control panel and issue a hard reset.

One of my VPSs has been down for 5 hours. Tried hard reset and forcing boot from the panel, but no luck. Sent them an email 5 hours ago and waiting for response. Granted it is 6:30am Sunday in Austria now and this issue is happening in the middle of the night, but I would hope a company the size of Edis would have someone watching for "server is down" emails in the middle of the night.

Are these issues just me, or are others having similar experiences?


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