After 12 days of signing up with them, they lost all my data. I have a back up so I am not worry about that. However, I don't trust them anymore.
Be careful if you sign up with them. They credited $50 on my account.
Droplet History
Event Initiated Execution Time
Vnc Enable 8 minutes ago 3.0 Seconds
Create 12 days ago 111.0 Seconds
Link to the support page.
!(https://www.diigo.com/item/image/3x1v0/cvaj)
This is what they wrote.
Unfortunately it looks like the hypervisor that the server is on has failed. We are investigating this issue with the manufacturer.
We are unable to recover the system so if you have any backups or snapshots of that server please create a new virtual server from them.
I am sincerely sorry about this!
We are not taking this incident lightly! We have also issued you an SLA credit due to this event.
Thanks,
Etel