Normally I'm pretty busy, but I run a couple non-mission-critical sites for fun on low end boxes.
I've had a 256MB Dallas (softlayer) OpenVZ instance with Spacerich.com for about a year now (which auto-pays via paypal monthly), and in the last month's time, the VPS has become completely unresponsive, including the console SSH access method. Whether I connect to my allotted IP address via SSH or the console's IP via SSH, both just sit with no response to the TCP packet (netstat -bn lists the connection state as "SYN_SENT"). My VPS's IP is in the 173.193.34.* range of theirs, and the console IP is in the 174.36.55.* range. The info page indicates that my VPS is on the Dallas server called "Craton".
After trying the WHMCS client area as well as the SolusVM area's boot & reboot options, to no avail, I created a ticket with Spacerich (Ticket #844000, created roughly 3 weeks ago now) asking what the deal was. I receieved absolutely no response. Roughly a week later, I replied to the ticket with something like "Knock knock, anybody home!?". Not only did no one respond, but that ticket has now been deleted!
I've created a new ticket with them asking the same thing (Ticked ID #871801), but obviously I'm not incredibly hopeful that it's going to be given the time of day. Anybody else getting the cold shoulder from Spacerich?
What's going on there?!
TIA