Echoed here, since I know from experience that WHMCS's mass mail tool tends to be drain bamaged frequently. If they prefer to post it themselves, I can have a mod delete this.
Hello Damian Harouff, We have decided that we will be concluding end of life for our NJ SSD plans, this will come into date on Saturday 24th November 2012 (Next week - 10 days). Your service: (snip) FULL & PART REFUNDS AVAILABLE: - If you have ordered within the last 5 days, you will be entitled to a FULL refund - If it has been more then 5 days, we will be more then happy and issue a part/pro-rata refund for days not used If no refund has been requested your VPS will be terminated on Saturday 24th November, we recommend that you move to our new Dallas, TX plans which are cheaper and as good with enterprise RE3 drives in RAID10 storage. You may view the plans here: http://stormvz.com/vps.html Yearly plans: http://stormvz.com/yearly/ As a thank you all plans are default on 100mbps port but we will upgrade you to a 1gbps port on your VPS for free on our amazing network on our Dallas plans for free. If you have any questions or want to request a refund please submit ticket to billing: https://my.stormvz.com/submitticket.php?step=2&deptid=3 After submitting your request, your VPS will be terminated and refund will be issued within 24 hours. Sorry for any inconvenience caused, we thank you for your corporation. Regards, Patrick Hayward Managing Director StormVZ Ltd. http://stormvz.com *This is an automated e-mail, please do not reply to this address. For support and inquiries, please login to the client area and submit a ticket.
FWIW, I submitted a ticket to have my NJ services with them credit towards my UK and TX services, and no issues with doing so. Whole process was done in a few minutes.