So, right now my paypal went - $ because someone disputed $75 because they bought a virtual item off of me and got it, they then go ahead and lie in the dispute. I called paypal, told them everything, yet they are not very helpful. The dispute was for group access on a website I run, yet he says
"From Buyer - kristofer 11/21/2012 12:59 GMT-05:00
I made this payment with a promise of getting a 14k Gold Engagement band.
Just found out that it was a fake advertisement and that the user was trying to scam me.
I would like a full refund or the item as described.
It was a plain 14k gold engagement band with no engravings or patterns anywhere."
Any advice on how to win this, because I have proof that he lied, everything.