Hi Folks,
SO I have maxmind do all the automated verification logs and as of around 2 - 3 weeks ago I noticed the account was constantly getting topped up, at first I thought it was because of all the €3.00 p/year deals but then on logging in it seems every 2 - 3 orders even though only 1 order is going in to WHMCS maxmind is making 5 - 10 calls to the same number, I have now even had customers complain about it.
I have also ran a controlled test, and verified with 1 order it placed 5 calls at a cost of $0.45 each, back tracking all the logs it looks like around $100 has been wasted.
Contacted MaxMind, they said it was a bot placing orders, I pointed out the obvious and they said it must be someone placing multiple orders manually, I pointed out the obvious again, now it is my code they say.
Spoke to WHMCS they said no, maxmind said no everyone said no meanwhile I am stuck in the middle.
So could someone:
A) double check a few days of maxmind call verification logs to see if this is happening to them.
B) zip up and email me their maxmind module from whmcs to: i n b o x @ inceptionhosting (,)(,) com
Please and thank you :)
Ant.